WorkFromAsia

Service Coordinator (International)

Intelligent Technical Solutions

Posted
Oct 30, 2025
Category
Support
Seniority
Junior
Open to
Philippines

Why it’s open to Asia

“Remote - International”

Intelligent Technical Solutions is hiring a remote Service Coordinator (International) open to people in Philippines. Every apply link on WorkFromAsia goes straight to Intelligent Technical Solutions’s own careers page.

Apply directly at Intelligent Technical Solutions ↗

Role details

Job Description The Service Coordinator ’s purpose is to provide a positive, warm and welcoming response to all communications received from clients by phone and email. Job Responsibilities Answer incoming calls during shift hours and coordinate support tickets while ensuring coverage and client satisfaction. Triage tickets properly by ensuring contacts, types, subtypes, priority, resource, and detailed ticket summary, etc. are accurate. Adherence to Standard Operating Procedures (SOPs) relating to ticket creation. Follow procurement process with incoming equipment for service tickets.

Read the full description on Intelligent Technical Solutions’s site ↗

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